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Client care Agent
Ecolab – Johannesburg, Gauteng 2000
Bits of knowledge
Join Ecolab’s group as a Customer Service Agent in Johannesburg, South Africa. Utilize your high energy and social abilities to band together with our clients to assist them with accomplishing greatest profit by Ecolab’s items. As a group, we endeavor to surpass our goals to help drive more noteworthy consumer loyalty.
How might this benefit You:
Appreciate non-conventional work hours that fit the timetable you need.
Be perceived for meeting objectives, and secure freedoms for progression.
Hone your expert business sharpness.
Work for a steady, developing, worldwide Fortune 500 organization.
Complete advantages bundle beginning day 1 of work.
What You Will Do:
Interaction 60-100 inbound calls each day.
Oversee outbound calls, contingent on volume.
Should have strong critical thinking and relational abilities.
Handle all brings in a brief and polite way.
Keep up working information on items, accounts, Ecolab agents, apparatuses and apportioning frameworks.
Complete an approach screen precisely while talking with the client.
Interaction orders, writing demands, and applies data to our clients.
Create specialized and mechanical capability to help clients and field staff with gadget framework issues.
Four year certification or same
Capable with Microsoft Office Suite programming (Excel, Word, Access, and Outlook
Experience utilizing Customer Service programming
Capacity to connect expertly with others and work autonomously in a high speed climate
Solid critical thinking and relational abilities
Superb verbal and composed relational abilities
Profoundly trustworthy cooperative person
Capacity to focus on remaining burden and complete obligations on schedule
Familiar with English
Our Commitment to Diversity and Inclusion
At Ecolab, we accept the best groups are assorted and comprehensive, and we are on an excursion to make a working environment where each partner can develop and accomplish their best. We are resolved to reasonable and approach treatment of partners and candidates. We enlist, employ, advance, move and give freedoms to progression based on individual capabilities and occupation execution. Altogether matters influencing business, remuneration, benefits, working conditions, and openings for headway, we won’t victimize any partner or candidate for business due to race, religion, shading, statement of faith, public inception, citizenship status, sex, sexual direction, sex character and articulations, hereditary data, conjugal status, age, incapacity, or status as a covered veteran.
Likewise, we are focused on facilitating the standards of Equal Employment Opportunity (EEO) through Affirmative Action (AA). We will probably completely use minority, female, debilitated and covered veteran people at all levels of the labor force. Ecolab is where you can develop your profession, own your future and effect what is important.